Orlando WordPress Maintenance & Support

Next-Level WordPress Maintenance & Support

Say goodbye to the days of tirelessly troubleshooting WordPress issues all by yourself! Let a WordPress Development Expert help!

When you entrust your site’s maintenance to Afteractive, you gain direct access to a team of seasoned experts available for communication through phone calls, text messages, or video chats at your convenience. In addition, we provide detailed video recordings in our responses to assist you in understanding the steps for making changes, explaining how we resolved a problem, or clarifying complex concepts that may be challenging to convey through email alone. This personalized experience resembles having a knowledgeable colleague right by your side, assisting you within the confines of your office.

With 17 years of extensive WordPress experience, we have developed the capabilities to tackle any technical challenge that may arise confidently. Rely on a dependable professional to diligently maintain and care for your WordPress website. Afteractive takes charge of comprehensive website maintenance and website monitoring on your behalf. You can enjoy seamless operation and optimal functionality by choosing our maintenance plans designed specifically for WordPress websites. Our range of WordPress maintenance plan options caters to all levels of aftercare, ensuring that your unique needs and requirements are met with precision and care.

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WordPress Maintenance and Support

The truth about WordPress maintenance is that many providers offer it out of necessity rather than genuine enthusiasm. However, we take a different approach. We thoroughly enjoy providing exceptional customer support and possess the appropriate expertise to handle WordPress maintenance effectively. Our passion for maintaining your WordPress site stems from a genuine desire to see it thrive in a healthy and optimal state. It’s not just a task for us; it’s a fulfilling endeavor to ensure your website’s longevity and success.

If your site has outdated WordPress plugins and server software, leading to sluggish performance and many issues, leave the web development tasks to the professionals and focus on what you do best. Once your site runs smoothly 24/7, we can prepare your site for success. Our continuous web design and digital marketing services encompass a wide range of offerings, including on-page search engine optimization (SEO), technical SEO, hosting, content strategy, design enhancements, email marketing, and blog optimization. By leveraging these services, we can enhance your site’s visibility, user experience, and overall effectiveness, paving the way for online success.

Every WordPress Care Plan includes complimentary setup and onboarding services

We aim to thoroughly prepare your website for professional maintenance and ongoing support, equipping you with the necessary tools to succeed in the optimal hosting environment tailored to your specific requirements. Our onboarding steps include the following:

Google Analytics connection setup
Removal of unnecessary plugins
Performance Monitoring
Google Search Console setup
Migration to new hosting platform
Email Delivery Service Setup
Security features setup
Website Security Firewall
WordPress plugins and theme updates
Removal of previous developer access
Removal of unsupported and inactive plugins
Discrete administrator email change
Removal of unused user accounts
Admin login URL path change
SSL and Firewall Setup
Review of existing hosting contracts
Plugin or theme error corrections
Gravity Forms spam presentation
WordPress Dashboard Plugin Cleanup
Google ReCaptcha

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WordPress Website Maintenance Costs and Features

All care plans listed below include:

Starting at $75/mo

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Unmetered Customer Support
General WordPress Help (Q+A)
Performance Monitoring
24-Hour Website Uptime Monitoring
WordPress Managed Hosting + SSL + CDN
Daily Secure Cloud Backups
Service-Level Agreement
Daily Website Security Checks
Website Security Firewall
Weekly Maintenance Reports
Premium Plugins Library
Same-day responses for non-critical issues
Critical updates performed same-day
Email Deliverability Service
Immediate responses to critical issues
Non-Critical Plugin Updates Weekly
Daily Plugin Vulnerability Scans
Site Health Inspections

WordPress Website Care Plans

Active Maintain

Active Hosting +
WordPress Website Maintenance

Starting at $75/mo

Minor Website edits (1/2 hour max)
One 15-minute meeting/consultation
Website issue and incident resolution
WordPress Optimized Hosting Tier 1 (upgrades available)

Active Support

Active Maintain +
WordPress Website Support

Starting at $150/mo

Website Edits (1 hour max)
Two 15-minute meetings/consultations
Added Priority: Website issue and incident resolution
Added Security: Virtual Patches for plugin vulnerabilities
WordPress Optimized Hosting Tier 2 (upgrades available)

Active Optimize

Active Support +
WordPress Performance Optimization

Starting at $250/mo

Website edits (1 hour max)
Two 15-minute meetings/consultations
Added Priority: Website issue and incident resolution
Added Security: Virtual Patches for plugin vulnerabilities
Cloudflare WAF
Performance Optimization
WordPress Optimized Hosting Tier 3

Active WooCommerce

Active Support +
WooCommerce

Starting at $295/mo

Website edits (1 hour max)
Two 15-minute meetings/consultations
Added Priority: Website issue and incident resolution
Added Security: Virtual Patches for plugin vulnerabilities
Cloudflare WAF
WooCommerce Support
Real-time backups
WordPress Optimized Hosting Tier 3

Let’s get things done for your website.

Let us know what plan you’re interested in, and we’ll set up a free 30-minute consultation. We offer a free website audit when you sign up. (New clients require an initial three-month commitment to complete a site audit.)

Get the peace of mind you deserve

Immediate WordPress help
24/7 Website security and uptime monitoring
Advanced Security setup for your WordPress website
Changes, additions, new designs, and features at any time
Expert advice and guidance for website decisions
Premium Plugins Library

Select a plan to get started:

WordPress Training & Support Based in Orlando, FL

WordPress support, training, and consulting from experts

Don’t rely on free WordPress tutorials online for help with your WordPress site. Get personalized training from an expert. Save thousands of dollars by skipping forgettable training packages, outdated online courses and expensive consulting fees.

Schedule a Free Consultation

Our two-week no-commitment trial period for $24 Includes 15 minutes of training, two support requests, and one custom video tutorial.

Learn more at superchargedwp.com

Enhance your site further with SEO Maintenance, On-Page SEO, and Backlink Building

View SEO Plans

Active Hosting

Managed WordPress Hosting

Our plans incorporate Active Hosting, Afteractive’s Managed WordPress Hosting Solution. Gone are the days of settling for subpar shared hosting options. Our platform, powered by Google Cloud, eliminates the need for resource sharing typically associated with shared hosting. This ensures that your site’s performance and security remain unaffected by others. Our servers are meticulously optimized for peak WordPress performance and security. We proactively monitor and address the latest security vulnerabilities to significantly minimize the risk of your site being compromised. When you contact us, you’ll be connected with a genuine human being, providing a personalized and attentive customer experience instead of dealing with an automated chatbot.

Managed WordPress Hosting Explained

WordPress Maintenance Frequently Asked Questions

Not all websites are the same. We understand that different websites have a variety of different requirements. Sites that Afteractive did not build require a three-month commitment and an assessment to determine if that site requires additional support, upgraded hosting, or WordPress plugin licenses. Discuss your website support needs with us. Schedule a call

Yes, we do! All our plans give you access to our dedicated and private support number. You can reach us in several ways, including text messages and phone calls for urgent needs, email and help desk ticket submissions for high-priority and regular priority requests and inquiries.

Support for customer requests, usually questions and administrative help that take 15 minutes or less to resolve. Managing website users and troubleshooting help with using WordPress.

Unmetered Customer Support means you can freely ask for support without worrying about a cap or limit. Unmetered Customer Support is subject to our terms and conditions. Our terms are available to clients who are interested in our plans.

Website edits are tasks that generally take 30 minutes or less to complete, including:

Edits to existing content or images
Changing plugin settings
Text formatting adjustments
Menu updates
Form changes.
Any non-coding, dashboard-only changes are considered minor changes.

Website issues and incidents are tasks that normally take 1 hour or less to complete, including:

Plugin issues
Website errors or bugs
Minor content corrections (broken image, links,)
Website style corrections (spacing, alignments)

Our website care plans do not include the following:

Custom development or coding changes
Graphic design
Building out new pages or website features.
Content creation tasks include creating pages or blog posts and loading them with content.

The good news is we can provide you with a separate quote. These requests are typically development and technical services that take more than 1 hour to complete such as website enhancements, website bugs, and content updates.

Yes, we do! However, WooCommerce websites require our Active Support plan plus a custom quote for additional support needs and hosting. E-commerce sites require dedicated support and additional resources for these sites to run smoothly.

We do not offer support and maintenance plans for sites using Elementor or WP Bakery website builders. In our experience, these builders are problematic and are costly to maintain for everyone involved. We are happy to provide a quote to convert your site to the new, native WordPress Block Editor.

We support any WordPress theme. However, if we do not build your site, we may need to adjust your quote based on your specific website support needs.

No! We can support your website on your hosting platform. However, our hosting is included with Active Maintain plans and above and often is an upgrade to your existing hosting. Because we handle it all and use non-shared hosting optimized for speed, performance, and security, we recommend migrating to our hosting platform for improved support.

Regular maintenance for your WordPress sites averages about $75 per month. Our Active Maintain Plan starts at $59/month. Our rates are standard and compete with the big companies that outsource all of their help, except with us; you work directly with experts and have access to call us, text us, or video chat with us anytime. We also provide immediate replies with video recordings. The experience is similar to that of a co-worker helping you right in your office.

Maintaining an up-to-date WordPress website is vital for both security and functionality. Trusted sources such as Sucuri.com reveal that a significant percentage of hacked websites are attributed to outdated WordPress installations and plugins. In fact, studies show that approximately 44% of hacked WordPress sites were running outdated versions at the time of the attack.

WordPress plugins, being widely used for added functionality, release regular updates to enhance security, introduce new features, and address vulnerabilities. Outdated plugins pose a serious risk, making their maintenance and updates the top priority in website security. Neglecting this crucial aspect can leave your site vulnerable to potential attacks, compromising its integrity.

Furthermore, the core WordPress platform itself receives monthly updates that improve security, performance, and may introduce new features. Keeping the core platform up to date is essential to benefit from these advancements and ensure a secure website.

In addition, maintaining compatibility among plugins, themes, and the core WordPress platform is crucial. Regular updates are necessary to ensure seamless compatibility within the system. Failing to perform regular maintenance and updates can result in compatibility issues, leading to a loss of functionality or even complete website breakdown.

By staying proactive in performing necessary maintenance tasks, regularly updating both plugins and the core WordPress platform, you can effectively safeguard your website. This not only reduces the risk of security vulnerabilities but also enhances performance and maintains the seamless functionality of your site.

Therefore, it is imperative to prioritize regular maintenance, stay updated with the latest security patches, and follow best practices to protect your WordPress site. By doing so, you establish a robust defense against potential hacking attempts and ensure a secure and reliable online presence.

Generally, people will tell you it should be done once a month. As WordPress experts, we will tell you that it’s essential to do this weekly because plugin security vulnerability patches are released multiple times per week for the most popular plugins. Maintaining security is essential, or your site can be at risk for website attacks or compatibility issues.

Our performance optimization package includes:

Image Compression
WP Heartbeat Control (AJAX requests from the WordPress Heartbeat API can pile up and generate high CPU usage, leading to server performance issues and even hosting account suspensions.)
Unused CSS optimization
On-the-fly Image Optimization
Font Optimization
JS Optimization
Page & Object Cache
Performance score monitoring

When Afteractive maintains your site, we are not taking over as your website manager. What does this mean? This means you are responsible for keeping track of your initiatives, such as Google Analytics tracking, Tag Manager, cookie consent policies, privacy, consistency among pages, missing images or content, page organization, security requirements, etc.… We will assist, provide guidance, and install functionality. Still, we are not tracking your initiative or taking the initiative most of the time; this falls under the client’s responsibility. It is up to you to report issues and problems. If you have a small site and need website management, we can provide a quote for this type of management work typically assigned to the website owner or their associates.

Hire the WordPRess Maintenance Experts at Afteractive

All-in-One WordPress Maintenance & Support

With a decade-long track record, we have been consistently delivering the maintenance and support necessary for our clients to achieve unparalleled levels of online success. Our commitment to providing top-notch support, unwavering dedication, and unmatched expertise in WordPress sets us apart in the Orlando area. We genuinely care about your goals, considering ourselves an extension of your team. Your success is our success, and we strive to go above and beyond to ensure you reach your desired outcomes.

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Orlando WordPress Maintenance and Support

Next-Level WordPress Maintenance & Support

WordPress Maintenance and Support

Every WordPress Care Plan includes complimentary setup and onboarding services